“Poor communication is often at the root of conflict,” says Gary Klugiewicz, Training Director for Verbal Defense & Influence. “But the right words and listening skills can prevent most disagreements before they escalate.” Some of what students will learn are how to:
•prevent conflict and reduce stressful interactions in your work and personal life
•verbally de-escalate conflict before it progresses to emotional or physical violence
•how to respond effectively under stress instead of impulsively reacting
More information including registration and location can be found at http://bit.ly/1xhnC47. Verbal Defense & Influence is offered through Vistelar.
Vistelar (www.Vistelar.com) is a global consulting and training organization focused on addressing the spectrum of human conflict – from interpersonal discord, verbal abuse and bullying – to crisis communications, assault and physical violence.
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Vistelar Training Group
Kati Tillema
(414) 426-0135
ktillema@vistelar.com
Source: EmailWire.Com
